Night Fleet Dispatch

About the role

We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.

Responsibilities

• Analyze dispatch information to ensure ability of driver to meet service standards.
• Maintain compliance with Federal DOT (Department of Transportation) regulations including hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
• Monitor and improve on-time pickup/delivery performance and freight security using prescribed systems.
• Accurately complete accident reports per company policy.
• Communicate Company policy and service expectations to drivers.
• Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
• Answer multi-line phone in a timely manner to maintain communication standards with drivers.
• Process QUALCOMM messages in a timely manner.
• Punctually and efficiently complete all assigned tasks.
• Communicate pertinent information regarding service/driver issues to Day Fleet Manager.
• Complete continuing training as directed by management.
• Practice Company Core Values.

Qualifications

• Knowledge: Basic knowledge of trucking/transportation industry preferred, but not required.
• Skills: Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
• Abilities: Multitasking in a dynamic, fast-paced, team-oriented environment; good computer and keyboarding skills with accurate typing at 40 WPM; proficient in Excel, Word, and Outlook; flexible schedule with at least 48 hours per week, ability to work overnights and weekends.
• Education and Training: Four year college degree in supply chain management or other business-related field or at least two years of management experience preferred.

Onsite Attendance Required

This is not a remote position. Onsite attendance is required.