Night Fleet Dispatch

About the role

We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.

Responsibilities

• Analyze dispatch information to ensure ability of driver to meet service standards.
• Maintain compliance with Federal DOT (Department of Transportation) regulations including hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
• Monitor and improve on-time pickup/delivery performance and freight security using prescribed systems.
• Accurately complete accident reports per company policy.
• Communicate Company policy and service expectations to drivers.
• Carefully coordinate load relays to prevent service failures using prescribed guidelines/procedures.
• Answer multi-line phone in a timely manner to maintain communication standards with drivers.
• Process QUALCOMM messages in a timely manner.
• Practice punctuality and efficiency when completing all assigned tasks.
• Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
• Complete continuing training as directed by management.
• Practice Company Core Values.

Requirements

• Overnight role after training.
• Schedule 5pm - 7am on a 4-days-on-4-days-off rotation.
• On-site only with hybrid schedule possible after 1 year of service.

Qualifications

• Any combination of education, training, and experience providing the following knowledge, skills, and abilities:
• Basic knowledge of trucking/transportation industry preferred, but not required.
• Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
• Ability to multitask in dynamic, fast-paced, team oriented environment.
• Good computer and keyboarding skills with the ability to accurately type at 45 WPM.
• Proficient in Excel, Word, and Outlook.
• Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.

Experience, Education, And Training

• Four year college degree in supply chain management or other business related field or at least two years management experience preferred.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. On-site only with hybrid schedule possible after 1 year of service.