Night Desk Assistant

About the role

The position is the initial contact responsible for providing customer service to residents and guests at our communities' desks. It also involves assisting the community administrative assistant, residence hall director, and/or graduate residents, and assistant directors with administrative tasks and serving as a resource of information to residents and guests.

This student position is responsible for distributing mail and packages for the community as well as managing keys in accordance with University Housing policies and procedures.

Responsibilities

• Follow appropriate community desk policies and procedures including, but not limited to key management, equipment check-out and access control.
• Follow appropriate protocols in addressing incidents and potential policy violations.
• Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and community office spaces.
• Support the community office staff by performing assigned administrative responsibilities accurately and efficiently.
• Support, communicate, enforce and abide by all university and department policies, procedures and regulations.
• Aid community office staff during a crisis or emergency, maintaining appropriate confidentiality.
• Aid in the opening, closing and transition of residence halls. This may require early arrival and late departures, as well as working during break periods.
• Participate in all departmental and community training.
• Participate in all meeting activities including, but not limited to staff meetings, community staff meetings and one-on-one meetings with supervisor.
• Perform other duties consistent with the purpose of the position as assigned.

Requirements

Must always be enrolled on at least a half-time basis at the University of Georgia when classes are in session (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters).

Must be in good standing with the Office of Student Conduct and University Housing. Good standing is defined as not being found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees. Additionally, good standing means that the student employee has participated in the student conduct process if charged with any violations and completed any sanctions that may be assigned by the prescribed deadline.

New applicants should be available/present on August 10, 11, and 12, 2026 to attend mandatory training (This is not negotiable).

Qualifications

Relevant/Preferred Education, Experience, Licensure, Certification: Not specified.

Knowledge, Skills, Abilities and/or Competencies: Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

$12 per hour.

Schedule

100% - Full Time.