Night Crew Lead

About the role

Exemplifies strong customer service in every aspect of the job. Supervises and participates in all night crew activities; communicates with Grocery Manager or Store Director, monitors and complies with Company policies, compiles Department orders and inventories.

Responsibilities

• Assists the Grocery Manager in directing the operation of the grocery department, including supervising and training personnel on the night crew.
• Supervises and participates in all night crew activities in order to maximize sales, earnings, and customer satisfaction in the grocery department.
• Reports incidents requiring discipline to the Grocery Manager and Store Director.
• Communicates with the Grocery Manager and Store Director on night crew activities.
• Trains and supervises associates in all night crew activities, policies and procedures.
• Supervises total store on the night crew as directed by the Store Director.
• Maintains the quality condition of all products: rotates, stocks and faces products, discards out of code and spoiled products and maintains backroom.
• Cleans and dusts shelves.
• Assists in ordering, receiving, storing, stocking, inventory control and building displays.
• Operates related equipment such as hand trucks, six-wheel carts, pallet jacks and ladders.
• Maintains a safe, secure and sanitary working environment.
• Assists the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs.
• Ensures cost, quality and inventory level through verifying orders against invoices, auditing contents of product cases and completing necessary forms and reports accurately.
• Implements Company and Division operating and merchandising policies and practices.
• Controls shrink.
• Prevents damage and sale of unsafe or out of code products.
• Assists in the reclamation process.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
• Handles positive vendor relations.
• Implements Company loss prevention and security policies during after hours.
• Responsible for performing all job duties accurately, safely and with honesty and integrity.
• Performs other duties as assigned and necessary.

Requirements

• Must be friendly and courteous.