Night Concierge

Key Responsibilities and Requirements

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

Benefits

• Exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
• Competitive salary and discretionary bonuses.
• 16 days of holiday plus national holidays.
• Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
• Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
• Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
• Employee Assistance Programs (EAP): Access to support for family, health, financial, and work-related matters.