Jobs · Customer Service · Maryland

Evening Concierge

Bozzuto · Bethesda, MD · 5 days ago
Customer ServiceFull-time

Primary Responsibilities

  • Solving problems and providing timely assistance to residents and prospects with care
  • Event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift

What You Bring to Us

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • C competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Pay

  • Competitive compensation
  • Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
  • Paid leave. We provide 20 days of paid time off plus holidays.
  • Retail planning. We offer a 401k program with a company match.
  • Tuition reimbursement. Plus, many other programs to support career development and growth.

Benefits

  • A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Schedule

  • This position is eligible for additional bonus opportunities.

Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment

Skills

  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • C competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Benefits

  • Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
  • Paid leave. We provide 20 days of paid time off plus holidays.
  • Retail planning. We offer a 401k program with a company match.
  • Tuition reimbursement. Plus, many other programs to support career development and growth.

Pay

  • Competitive compensation

Schedule

  • This position is eligible for additional bonus opportunities.

Company Information

Bozzuto is proudly an Equal Opportunity Employer.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.

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