Night Auditor - PT
Westmont Hospitality · Omaha, NE · 1 wk ago
ManagementFull-time
About the role
The DoubleTree by Hilton Downtown Omaha is seeking a Night Audit to join their team. The role requires a strong hospitality attitude and a willingness to make a difference every day.
Responsibilities
- Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, server tips paid out, and settlements by type and cashier.
- Run audit reports/journals.
- Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
- Input revenue/expenses/allowances to generate the daily reports.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.
- Ensure all reports and backup vouchers are complete and filed properly.
- Review and correct discrepancies in the Front Desk System.
- Clock in/out staff members and ensure proper timekeeping.
- Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations.
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions.
- Perform any related duties as requested by the manager.
Requirements
- Hotel experience is required.
- Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
- Ability to access and accurately input information using a moderately complex computer.
- Ability to read, write and speak English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
- Hearing and visual ability to observe and detect signs of emergency situations.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
Skills
- Strong communication skills.
- Attention to detail.
- Time management skills.
- Problem-solving abilities.
Benefits
- Comprehensive health insurance options.
- Flexible work schedule.
- Professional development opportunities.
- Accommodations for disabled applicants upon request.
Pay
$18 - $20 per hour based on experience.
Schedule
Varies based on department needs.