Night Auditor, Part-Time | Residence Inn, Denver Park

Rate: $20.00 USD - $21.00 USD per hour

Responsibilities

• Balance and close the previous business day and complete daily financial reports.
• Manage person-in-charge duties during the overnight shift, including making independent decisions and ensuring security protocols are followed.
• Perform the manager-on-duty role during the 3rd shift.
• Anticipate and respond to guests in a friendly and positive manner, providing the highest level of service.
• Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Work independently or in a team to meet guest needs and contribute to the efforts of other departments when necessary.
• Understand and follow the CSM guest service recovery program.
• Accurately balance all revenue sources and complete daily financial reports.
• Process no-show reservations and prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follow proper selling techniques and ensure strategies are utilized to maximize room revenues.
• Monitor room availability, follow restrictions, and adhere to all booking policies and procedures.
• Drive sales and maximize revenue by up-selling rooms and amenities.
• Follow CSM procedures when handling cash and processing financial transactions.
• Ensure proper use of all equipment and adhere to cost controls to reduce expenses and waste.
• Produce required volume of work by planning, organizing, and prioritizing work duties.
• After completing financial tasks, work on assigned additional projects, stock supplies, and assist other overnight staff as needed.

Requirements

• High school diploma or GED required.

Benefits

• Medical, dental, and vision insurance plans.
• Company-paid life insurance and short-term disability coverage.
• Company-paid long-term disability coverage for eligible employees.
• 401(k) plan with company match.
• Tuition reimbursement.
• Voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft).
• Time-off.
• Scholarship program.
• Generous hotel discounts.

Schedule

• Friday, Saturday, and Sunday