Night Auditor - Hilton Santa Fe

About the role

Perform all daily audit functions for the front office and each outlet of the hotel.

Responsibilities

• Review room and tax postings on computer or register for accuracy, immediately correcting any errors.
• Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation, and other related computer maintenance (if applicable).
• Understand, know, and follow the management company's accounting and credit policies and procedures.
• Handle all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and answering calls within 3 rings.
• Treat guests promptly, warmly, courteously, and professionally, providing accurate and clear directions to room locations.

Requirements

• Ability to focus and maintain attention to tasks, completing work assignments on time despite frequent interruptions.
• High work ethic and self-initiative.
• Willingness to work varying schedules, including nights, weekends, and holidays.
• Enjoy working as part of a team that provides great experiences for guests.