Night Auditor
Turf Hotels, Inc. · Albany, NY · 2 wk ago
On-siteManagementFull-time
About the role
The Night Auditor is responsible for ensuring the accuracy and completeness of guest check-ins and check-outs, managing room inventory, and maintaining a clean and organized hotel environment.
Responsibilities
- Verify guest information and payment details during check-in and check-out processes.
- Manage room inventory, including making reservations and canceling bookings.
- Handle guest inquiries and complaints in a professional manner.
- Perform nightly reconciliations of accounts receivable and accounts payable.
- Maintain cleanliness and organization of the guest rooms and public areas.
- Ensure adherence to hotel policies and procedures.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in a hospitality or customer service role.
- Strong attention to detail and organizational skills.
- Ability to work flexible hours, including evenings and weekends.
- Valid driver’s license and reliable transportation.
Qualifications
- Proficiency in Microsoft Office Suite.
- Knowledge of hotel operations and procedures.
- Excellent verbal and written communication skills.
Skills
- Customer service orientation.
- Problem-solving abilities.
- Time management and multitasking skills.
Benefits
- Comprehensive health insurance coverage.
- Flexible scheduling options.
- Professional development opportunities.
- Discounted hotel stays for employees.
Pay
- $15.00 per hour.
Schedule
- Evening shifts starting at 5:00 PM.
- Weekend shifts available.