Night Auditor

About the role

The Night Auditor covers the overnight shift at The Karol Hotel, a boutique hotel in the Feather Sound area of Clearwater, Florida. The hotel features 123 rooms and suites, Katch Restaurant, Vantage Rooftop Bar, and event spaces, and is part of Marriott's Tribute Portfolio. This role serves as the main point of contact for guests during overnight hours, ensuring exceptional, personalized service consistent with Marriott's standards.

Responsibilities

• Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift.
• Produce accurate and timely reports and correctly handle all cash transactions.
• Provide relief support to the hotel PBX operator during the shift.
• Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detailing transactions, and final reports to accounting and profit centers.
• Reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
• Balance and audit room revenue, food and beverage revenue, cashiers' reports, and guest and house accounts for accuracy; assist in preparing all reports relevant to daily revenues.
• Ensure all banquet revenue is posted and receipts submitted to accounting for review.
• Transmit credit card batches.
• Complete and transmit daily management and accounting reports and supporting documents.
• Act as the hotel system liaison during night hours.
• Perform all Guest Service Representative functions as required, including booking room reservations, answering hotel phone calls, and notifying guests of messages.
• Provide warm, friendly hospitality to guests.
• Accurate cash handling.

Requirements

• High School diploma or higher.
• Previous hospitality or administrative experience preferred.
• Excellent customer service skills.
• Excellent computer/technology skills; ability to learn new software.

Qualifications

• Ability to sit or stand for extended periods of time.
• Ability to communicate clearly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Manage differing personalities within the office, the hotel, and the community.
• Maintain the highest degree of confidentiality.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Time Off.
• 401(k) Plan + Company Match.
• Discounted Employee Meals.
• Marriott Hotel discounts worldwide.
• Career Growth – promotion from within for full-time employees.