Night Auditor

Position Summary

The Night Auditor is responsible for executing the night audit reports as well as maintaining the check-in and check-out procedures during the overnight hours. This is a full-time year-round, benefit eligible position compensated at $23.00/hr.

Essential Duties

• Monitor the phone systems (alarms, transfers, questions, wake up calls)
• Process check-in and check-out procedures during the overnight hours
• Professionally and efficiently handle guest concerns
• Run night audit reports
• Aid front desk associates with front office duties
• Maintain cleanly and stocked work area
• Communicate any issues during the overnight shift to day shift colleagues and supervisors
• Maintain and update Front Desk training manual as needed
• Attend Front Desk Lodging Meetings
• Follow established safety and emergency procedures

Education, Experience & Qualifications

• Highschool Diploma or equivalent, required
• Previous customer service experience, preferred

Physical Demands & Working Conditions

• This position may be required to work evenings, weekends and holidays
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations

Additional Perks & Benefits

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation