Night Auditor
Samoset Resort · Rockport, ME · 2 mo ago
ManagementFull-time
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- Employer Provided Uniforms
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Responsibilities
- Posts room charges and taxes to guest accounts
- Processes guest charges voucher and credit card vouchers
- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
- Transfers charges and deposits to master accounts
- Checks to see that all charges are assigned to the appropriate departments
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
- To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
- Prints up and files reservations for the next business day
- Verifies all account postings and balances
- Verifies that room rates are correct and posts those rates to guest accounts
- Makes sure that all coupon, discount, and other promotional programs are functioning properly
- Able to function as a front desk agent especially in terms of check-in and check-out procedures
- Prepares a summary of cash, check, and credit card activities
- Sums up results of operations for management
- Check figures, postings, and documents for accuracy
- Record, store, access, and/or analyze computerized financial information
- Prepare of End of day procedure
- Performs wake-up calls
- Run end of day process in property management software (PMS)
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Qualifications
- Understand principles of auditing, balancing, and closing out accounts
- Knows how to operate PMS, PC’s, and other front office equipments
- Must have complete knowledge of emergency procedures
- High school diploma or GED
- Previous experience is a plus