Night Auditor

Role Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, and reservations
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Maintain overall lobby appearance
• Be diversified in all hotel emergency procedures

Behaviors

• Leader: Inspires teammates to follow them (Preferred)
• Functional Expert: Considered a thought leader on a subject (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks (Preferred)
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals (Preferred)
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization (Preferred)

Experience

• 1 years: Night Audit experience in the Hospitality field is a plus.

Pay

• $19-20

Benefits (Full Time Associates only)

• Competitive wages
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career

About the Role

The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel, particularly during non-traditional hours. They are responsible for closing out the business for the day, handling guest check-ins and check-outs, and maintaining a safe environment for guests. This role requires a proactive, responsive, and caring approach to ensure guests receive the best possible experience.

Requirements

While not specified, a strong background in hospitality, especially in the area of night auditing, is preferred.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Not specified in the job posting.

Schedule

Not specified in the job posting.