Night Auditor

About LEFT LANE Hospitality Group, LLC LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day. LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more. About The Role Hotel Bardo Savannah is seeking a Night Auditor to serve as the overnight ambassador of the hotel while ensuring the accuracy and integrity of daily financial and operational reporting. This role combines exceptional guest service with attention to detail, balancing front desk responsibilities with overnight accounting and audit functions. The Night Auditor is responsible for creating a safe, welcoming, and seamless experience for guests during overnight hours while completing the daily audit process and preparing the property for a successful day ahead. The ideal candidate is dependable, detail-oriented, and comfortable working independently while maintaining the highest standards of hospitality. This role is perfect for someone who is looking for part time Night Audit work, or full time work that includes Night Audit as well as daytime Guest Service Agent shifts. This is an onsite role at Hotel Bardo Savannah. What You'll Do Provide exceptional guest service during overnight hours, including check-ins, check-outs, and guest assistanceComplete all nightly audit procedures and ensure the accuracy of financial transactions and reportsBalance daily revenue, payments, and settlement reportsPrepare and distribute required operational and financial reportsRespond promptly and professionally to guest requests, concerns, and emergenciesMaintain awareness of hotel occupancy, arrivals, departures, and special guest needsCommunicate overnight activities and important information to hotel leadership and incoming shiftsMonitor hotel security and safety throughout the night, following all emergency procedures and protocolsAssist with reservations, room assignments, and administrative tasks as neededMaintain cleanliness and organization of the Front Desk and lobby areasSupport the hotel's service culture by creating memorable guest experiences and resolving issues proactively Qualifications Previous Night Audit experience at an upscale or luxury full-service hotel or resort is requiredExperience auditing a complex hotel operation with multiple revenue streams, such as rooms, food and beverage, spa, club, retail, or other resort amenitiesPrevious guest-facing Front Desk Agent or Guest Services experience is requiredWorking knowledge of hotel accounting procedures, daily revenue reconciliation, payment processing, and financial reportingExperience using a hotel property management system and completing end-of-day or overnight audit proceduresStrong numerical accuracy, attention to detail, and ability to identify and resolve discrepanciesDemonstrated ability to provide polished, professional service in a luxury or upscale hospitality environmentAbility to work independently, exercise sound judgment, and remain composed during guest concerns or emergency situationsStrong verbal and written communication skillsDependable attendance and the ability to work overnight shifts, weekends, and holidays based on business needsFor full-time consideration, flexibility to work a combination of overnight Night Audit shifts and daytime Guest Service Agent shiftsHigh school diploma or equivalent required Physical Requirements Ability to stand and walk for extended periods.Ability to lift and carry up to 50 pounds.Ability to bend, reach, stoop, and move banquet equipment as needed.Ability to work evenings, weekends, holidays, and flexible schedules based on business demands.