Night Auditor

Auditing Responsibilities

• Balancing duties, daily paperwork, and shift reports
• Attending to guest needs such as check-in/check-out, making reservations, and answering guest questions
• Additional duties may include public spaces cleaning, folding towels, and various miscellaneous office tasks

Proactive Thinking and Guest Security

• Proactively thinking about guest security
• Creating a safe, clean, and friendly work environment

Cash Management and Reporting

• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each shift
• Checking the front desk log for problems, special requests, etc.

Front Desk Operations

• Greeting, registering, and assigning rooms to guests
• Processing guest registrations, including collecting payment
• Preparing express checkout folios
• Maintaining room status inventory
• Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff

Workplace Environment and Communication

• Maintaining and cleaning the lobby and bathroom as needed
• Communicating all information to the following shift to ensure a smooth transition
• Working closely with all hotel departments to ensure the highest quality of customer service

Customer Service and Information

• Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
• Explaining in-room and hotel features

Shift Paperwork and Reports

• Completing all required shift paperwork, and night audit reports daily

Benefits

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.