Night Auditor

About the role

The Night Auditor - Part-time (Friday and Saturday) is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk.

Responsibilities

• Completes all nightly audit functions
• Aids guests with check-ins and check-outs
• Processes reservations
• Responds to guest inquiries
• Ensures a high level of service throughout the overnight shift
• Counts cash and maintains the accuracy of the issued cash drawer at the beginning and end of each shift
• Checks the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests
• Processes guest registrations, including collecting payment
• Prepares express checkout folios
• Maintains room status inventory
• Communicates all pertinent shift information to Front Office Manager, General Manager, and other desk staff
• Maintains and cleans the lobby and bathroom as needed
• Communicates all information to the following shift to ensure a smooth transition
• Works closely with all hotel departments to ensure the highest quality of customer service
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
• Explains in-room and hotel features
• Completes all required shift paperwork, and night audit reports daily
• Performs other duties as assigned by management

Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance
• We also offer a generous 401(k) retirement match
• To support work-life balance, we provide Paid Holidays and Paid Time Off
• Additional perks include access to our Employee Assistance Program and Fund