Night Auditor

$500 Sign On Bonus! We’re more than just a team—we’re a community dedicated to making a difference every day. At Olympia Hospitality and The Spruce Point Inn Resort & Spa, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity.

About the role

The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Wage Range: $21.00/hr - $24.00/hr

Schedule: Overnight shift with hours ranging from 10pm-6am or 11pm-7am.

Responsibilities

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Perform guest services functions as required (i.e., check guests in/out, take reservations, wake-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Respond to governmental inquiries upon receipt.

Skills

• Provide high-level customer service.
• Communicate effectively with guests and team members.
• Follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
• Proficiency in keyboarding and computer technology (e.g., email, MS Word, Excel, and other hotel-related systems).
• Aptitude with numbers/data analysis.

Requirements

• Knowledge/experience of accounting principles.
• Prior customer service/hospitality experience is preferred.
• High school diploma and/or equivalent work experience.

Physical Demands

This job requires extended periods of walking, standing, and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.

Benefits

At Olympia Hospitality and The Spruce Point Inn Resort & Spa, we believe in supporting our employees both in and out of the workplace.

• Secure Your Future: 401K plan with discretionary yearly match.
• Peace of Mind: Paid group term life insurance for select positions, 50% shared cost short-term disability, and the option to purchase additional employee-paid life insurance.
• Additional Support: Employee Assistance Program (EAP), sober support network, and a commitment to being a recovery-friendly workplace.
• Perks: Exclusive hotel travel discounts. Additional benefits may be available based on property-specific locations.