Night Auditor

About the role

Ocean Place Resort & Spa in Long Branch, NJ is seeking a Night Auditor for full‑time overnight shifts. The position is non‑exempt and offers a pay rate of $21.00 per hour.

Responsibilities

• Welcome guests with professionalism and warmth during overnight hours; process check‑ins and check‑outs efficiently.
• Respond promptly to guest requests, concerns, and billing inquiries; provide information on hotel amenities, services, and local attractions.
• Assist with internet access, wake‑up calls, special requests; take and process Fresh Bites orders and coordinate guest needs with appropriate departments.
• Complete all nightly audit procedures and end‑of‑day financial processes; balance and reconcile Front Desk, Rooms, and Food & Beverage revenue.
• Post charges, process adjustments, corrections, paid‑outs, and miscellaneous transactions; verify cash, credit card, debit card, and other payment transactions for accuracy.
• Run required reports and backups; ensure all revenue balances prior to closing the business day; maintain accurate records supporting financial integrity.
• Review Front Desk communications and logbooks for shift updates and special requests; maintain awareness of room availability, rates, packages, and promotions.
• Coordinate with Security, Housekeeping, and other departments to ensure smooth hotel operations; respond appropriately to emergencies and unusual situations per hotel procedures.
• Prepare contingency and emergency preparedness reports as required.

Qualifications

• Previous hotel, hospitality, customer service, or Front Desk experience preferred; prior Night Audit experience strongly preferred.
• Experience handling cash, balancing reports, and processing financial transactions.
• Familiarity with hotel property management systems is a plus.
• Exceptional customer service and communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and make sound decisions during overnight hours.
• Excellent organizational and problem‑solving abilities.
• Comfortable working with computers and hotel management software.
• Professional, positive, and team‑oriented attitude.
• Ability to stand, walk, or sit for extended periods; lift, carry, push, or pull up to 10 pounds without assistance.
• Ability to bend, twist, reach, and move throughout the property as needed; respond quickly to guest and operational needs during overnight hours.

Benefits

• Competitive hourly pay
• Health, dental, and vision benefits for eligible employees
• Paid time off and holiday pay
• Employee discounts and resort perks
• Opportunities for career growth and advancement
• Collaborative and supportive team environment
• Work at one of New Jersey's premier oceanfront destinations

Pay

$21.00 per hour

Schedule

• Must be available to work overnight shifts.
• Flexibility to work weekends, holidays, and varying schedules as business needs require.