NIGHT AUDITOR

About the role

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (typically 11:00 p.m.–7:00 a.m.). Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

• Approach all encounters with guests and associates in a friendly, service‑oriented manner.
• Initiate and complete the End of Day process.
• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
• Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific).
• Maintain proper record keeping (e.g., log books) according to Avion Hospitality standards.
• Complete the initial direct bills daily and place on the Property Accountant’s desk; attach all folio/banquet check back‑up to the bills.
• Maintain radio contact with other associates during the entire shift.
• Have a working knowledge of security procedures.
• Prepare and distribute the Daily Flash Report as needed.
• Run morning reports according to Avion Hospitality procedures.
• Assign delivery of newspapers daily; deliver or assign delivery of Express Check‑Outs.
• Follow up to ensure that nightly walk‑through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific).
• Perform any other duties as requested by the Guest Services Manager or any other member of management.

Requirements

• At least 1 year of progressive experience in a hotel or a related field.
• High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory responsibility preferred.
• Must be able to work independently and with minimal supervision.
• Must be proficient in Windows operating systems, company‑approved spreadsheets, and word processing.
• Must be able to convey information and ideas clearly.
• Must work well in stressful, high‑pressure situations.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Schedule

Overnight shift, typically 11:00 p.m. to 7:00 a.m.