Night Auditor
Location
Life as a Night Auditor
About the role
Process invoices, post checks to vendors and distribute employee checks
Respond to guest complaints, requests and emergencies
Reconcile all accounts in a timely manner
Verify that all EOD work has been performed by other departments
Schedule guest wake-up calls and reservations for the following day
Answer phones and place reservations
Responsibilities
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Process invoices, post checks to vendors and distribute employee checks
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts in a timely manner
- Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Answer phones and place reservations
Requirements
- Excellent communication and math skills
- 2+ years' experience in customer service or hospitality
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills
Qualifications
The position requires a high school diploma or equivalent. Additional certifications may be required.
Skills
Customer service skills, attention to detail, multitasking ability, and strong communication skills are essential.
Benefits
Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
Paid time off
On-demand pay opportunities for instant pay between paychecks
Leadership development program and growth opportunities
Pay
Salary range: $25,000 - $35,000 annually
Schedule
Monday through Friday, 7:00 PM - 7:00 AM
What to expect in your first few months
Learn about the hotel and its amenities
Assist the front desk team
Show guests how to receive the best guest service
Contribute to the overall guest experience
The perks working for us
- Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
- Paid time off
- On-demand pay opportunities for instant pay between paychecks
- Ledership development program and growth opportunities
To apply
Join us! Submit your application online!
About Lodging Dynamics
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.