Night Auditor

About the role

Night Auditor – balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. The position offers a growth path to Front Office Supervisor, Accounts Payable/Receivable Clerk, or Front Office Manager.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in and out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, Excel, and arithmetic skills required.
• FSD certification is a plus; required within 90 days of employment.

Benefits

• Competitive wages for full‑time and part‑time opportunities.
• Medical, dental, and vision health insurance.
• Paid time off.
• 401(k) company match.
• Daily pay.
• Free basic life insurance.
• 24/7 access to TELUS Health, a confidential work‑life resource.
• Travel discounts.
• Commuter transit and parking benefits.
• Employee assistance and wellness program.
• Educational and professional development opportunities.
• Referral bonus program.

Schedule and Work Environment

• Work schedule varies and may include holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What we believe: People are our capability – hearts that serve – only excellence – stay nimble – own it.