Night Auditor
About the role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest. If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!
Responsibilities
- Complies with guest requests (both in person and on the telephone)
- Maintains a clean and safe work area, restocking supplies as necessary
- Communicates with other hotel departments/other departments effectively
- Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.
- Other duties as assigned
Requirements
- Fluent English
- Must be able to lift up to 10lbs.
- Must be able to work weekends & holidays
Benefits
- Free Epic pass(es) for employees
- Free ski and snowboard lessons for employees
- 40% retail discounts
- Opportunity to grow through Epic Service (training and development)
- Wellness benefits
- Employee discounted lift tickets for friends and family
- Discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Referral Program
- Health insurance (medical, dental, vision) for full‑time roles (eligible seasonal employees after 500 hours)
- Free ski passes for dependents
- Critical illness and accident plans
Pay
Starting wage: $20.00/hr – $23.69/hr