Night Auditor

About the role

Night Auditor responsible for balancing revenue and settling accounts nightly, maintaining files, resetting the system for the next day's operations, and performing Guest Service Agent tasks. Career growth paths include Front Office Supervisor, Accounts Payable/Receivable Clerk, or Front Office Manager.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Perform other duties as requested by management.

Requirements

• High school diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, Excel proficiency, and arithmetic skills required.
• FSD (Front Desk System) knowledge is a plus and must be obtained within 90 days of employment.

Benefits

• Competitive wages for full‑time opportunities.
• Medical, dental, and vision health insurance.
• Paid time off.
• 401(k) company match.
• Daily pay.
• Free basic life insurance.
• 24/7 access to TELUS Health confidential work‑life resource.
• Travel discounts.
• Commuter transit and commuter parking benefits.
• Employee assistance and wellness program.
• Educational/professional development.
• Referral bonus program.

Schedule

Work schedule varies and may include working on holidays and weekends.