Night Auditor

Job Summary

The Night Auditor will report directly to the Assistant General Manager and be responsible for the overnight audit process and accounting functions.

Responsibilities

• Verify all revenue documentation.
• Ensure all revenue documentation complies with established policies and procedures.
• Follow all specified procedures to audit the shift closing of all front office staff.
• Produce accurate and timely reports and correctly handle all cash transactions.
• Follow all specified procedures to reconcile cashier’s reports with the food and beverage system each night, researching and posting any unresolved tickets from the day shift.
• Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts, and telephone revenue; assisting the preparation of all relevant to daily revenues.
• Complete and transmit daily management and accounting reports and supporting documents.
• Coordinate and multi-task job duties in a busy environment.
• Handle front desk operations and switchboard.
• Resolve problems arising from guest complaints, reservations and room assignment activities.
• Reconcile daily receipts from all profit centers, including but not limited to hotel operations, mini golf, and food and beverage facilities.
• Greet guests warmly and provide guests with appropriate room assignments, room keys, and directions to the rooms.
• Aid guests with issues and complaints, with empathy and a focus on guest satisfaction.
• Communicate current knowledge of local areas, attractions, and events to guests and team.
• Facilitate guest departures by providing accurate statements ensuring guest satisfaction and collecting all payments due.
• Monitor security activities and report as necessary.
• Enter and verify all wake-up calls for guests.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations.
• Perform all Front Desk functions as required.
• Other duties as assigned by management.

Qualifications

• Accounting experience preferred.
• Front Desk experience in a resort environment.
• Exceptional communication skills.
• Demonstrated history of reliability (attendance and timeliness).
• Available to work overnight.
• High School Degree or equivalent experience.

Physical Demands

• Must be able to stand for long periods of time.
• Must be able to lift up to 50lbs.
• Must be able to push and pull up to 75lbs.

Benefits

• Health insurance with HSA and FSA options.
• Dental Insurance.
• Vision Insurance.
• Life/AD&D insurance.
• Short – Long- Term Disability coverage.
• 401(k).
• PTO.
• Paid Holidays.
• Employee Referral Program.
• Room rate discounts.
• Growth opportunities.