Night Auditor

About the role

Join the team at Brasstown Valley Resort & Spa, where exceptional hospitality, breathtaking scenery, and a supportive workplace come together.

Responsibilities

- Welcome guests with a warm, professional attitude - Check guests in and out efficiently - Answer questions and provide information about the resort and local attractions - Process reservations and guest payments - Maintain accurate guest accounts - Post room, dining, and other charges - Balance daily revenue and resolve discrepancies - Complete end-of-day audit procedures - Prepare daily financial reports for department leaders - Ensure smooth and secure overnight resort operations

Requirements

- Enjoys providing exceptional customer service - Has excellent communication and problem-solving skills - Is dependable, organized, and detail-oriented - Works well independently and stays calm under pressure - Demonstrates professionalism and integrity - Is comfortable using computers and learning hotel systems

Qualifications

- High school diploma or GED required - Previous customer service, hospitality, front desk, or cash-handling experience is a plus - Proficient in Microsoft Office Products; Word, Excel, and PowerPoint - Must be proficient with retail point-of-sale systems

Benefits

- Complimentary employee meals during your shift - Exclusive resort discounts - Friendly, team-oriented work environment - Opportunity to grow with an established hospitality company - Beautiful mountain setting you'll enjoy coming to every day