Night Audit Supervisor

About the role

Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards.
Cook, coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.

Responsibilities

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Supervise the night audit/hotel associates; review and verify daily work.
• Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
• Control the Night Audit Bank.
• Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports.
• Prepare the daily activity sheet, report all noteworthy events and serious accounting violations.
• Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

Hotel experience preferred.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Skills

• Hotel experience preferred.
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!