Night Audit Supervisor

Benefits

We offer competitive wages.

Full-time associates are eligible to participate in a comprehensive benefit package, which includes:

• Medical/dental/vision plans
• Life insurance
• ST/LT disability options
• 401K options
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities

Qualifications

Carry out any reasonable request by Management that is capable of being performed.

Supervisory Skills And Abilities:

• Ability to make decisions based on set policies and procedures.
• Oral and written communications skills.
• Good telephone etiquette.

Responsibilities

Supervise the night accounting employees; review and verify work, train, schedule, and recommend and conduct performance appraisals.

Reconcile and complete all daily front desk agents’ work.

Run find trial balance to post rooms and close day.

Run accounts receivable reports.

Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.

Investigate all service and safety issues reported during the shift to fine their cause, and give recommendations to avoid repeated issues.

Initiate investigations.

Write and supervise the creation of incident reports.

Monitor investigations to their timely conclusion.

Ensure appropriate follow up with guests and visitors, documenting all contacts.

Check guests in and/or out.

Operate/handle telephone lines.

Escort incoming guests to their rooms when feasible.

Skills

Supervisory Skills And Abilities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:

• Quality
• Integrity
• Community
• Profitability
• Fun

It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace.