Night Audit Relief
About the role
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.
Responsibilities
- Ensure smooth operation of the overnight shift (11pm-7am)
- Provide impeccable service to guests
- Reflect the brand’s best self to guests
Requirements
- Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience
- Ability to speak a secondary language is a plus
- Experience in guest or customer service
- A team player, hard worker, multi-tasker and detail oriented
- Flexible and willing to meet the demands of a 24-hour operation
About Us
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Pay
$36 per hour
Schedule
24-hour operation
Benefits
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Skills
Passionate about hotel operations and guest service