Night Audit - Part Time
About the role
Join us for this incredible opportunity to be part of our Operations Teams team as a part-time Night Audit at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you’ll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands. As a Night Audit at our high-volume convention hotel, you will be the face of the property during overnight hours, ensuring seamless guest experiences and accurate end-of-day reporting. This position combines the responsibilities of a front desk agent with critical overnight accounting functions. You will support late-night arrivals, early morning departures, and everything in between, all while maintaining operational accuracy and delivering warm, professional service.
Responsibilities
- Provide exceptional service to guests during check-in, check-out, and throughout their stay
- Process payments, manage room keys, and maintain accurate guest records
- Address guest inquiries and resolve issues promptly and professionally
- Monitor property activity to ensure safety and security during overnight hours
- Communicate hotel services, amenities, and special offers clearly to guests
- Prepare daily reports for hotel leadership and support handoff to morning teams
- Perform nightly audit procedures as needed to reconcile and balance all hotel transactions from the day
Benefits
- Complimentary hotel room nights at Hyatt hotels world-wide
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
- Bereavement and jury duty pay
- Vacation and new child leave
- Retirement Savings Plan option (401K) with employer match
- Complimentary employee meals
Qualifications
- Strong attention to detail and excellent communication skills (verbal and written)
- Proven ability to work independently and make sound decisions with minimal supervision
- Comfortable standing for extended periods and lifting or moving moderate weight
- Flexible schedule with full overnight availability required
- Previous hospitality or front desk experience is a strong plus, but not required
- High level of professionalism, reliability, and eagerness to learn
- Able to thrive in a fast-paced environment with high guest volume