Night Audit

About the role

The Menger Hotel, a Historic Hotels of America landmark, offers a unique blend of historic grandeur and modern comfort. Located just steps from the Alamo, it stands as a true Texas icon.

Responsibilities

• Provide excellent customer service to guests
• Keep the front desk orderly
• Reconcile all accounts
• Process invoices
• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Schedule wake-up calls and other concierge activities according to guest preference
• Balance and audit accounts for accuracy
• Identify and resolve discrepancies
• Handle requests and complaints and direct them to other team members or departments accordingly
• Answer all internal and external calls and inquiries

Requirements

• Prior experience highly preferred
• Attention to detail
• Able to handle multiple requests simultaneously

Qualifications

• Not specified

Skills

• Not specified

Benefits

We are proud to offer a variety of thoughtful benefits and perks for eligible team members, including:

• Accommodating PTO/PTO exchange
• Medical/dental/vision benefits
• Maternity/paternity leave
• Pet insurance
• Company-matched dependent care
• 401k
• Student loan repayment program
• A wide range of additional ancillary benefits

Pay

TBD

Schedule

TBD

Company

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.