Night Audit

Responsibilities

• Aid guests in all front desk-related functions.
• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
• Run various audits and reports, and record all revenues and statistics accurately.
• Read, analyze, interpret, and effectively explain items such as standard reports, guest folios, and emergency procedures.
• Ensure security and confidentiality of all guest and hotel information.
• Effectively respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Requirements

• Strong communication skills.
• A passion for customer service.
• The ability to be flexible and adapt to any situation.
• A desire to work as part of the front desk team.
• An outgoing personality with a positive attitude.
• Previous hospitality experience is helpful but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.

Qualifications

• High school diploma or equivalent.
• Experience in a hospitality setting is helpful but not required.

Skills

• Excellent communication skills.
• Customer service orientation.
• Flexibility and adaptability.
• Outgoing personality.

Benefits

• Medical, Dental, and Vision insurance (starting Day 1).
• Life Insurance and Disability Insurance.
• Paid Parental Leave.
• Vacation/Paid Time Off (PTO) with rollover.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Unlimited referral bonuses.
• Lifetime employee discounts on hotel rooms, dining, and other travel/entertainment experiences.
• Leadership development and tuition reimbursement.
• Discounts on hotel rooms, dining, and other travel/entertainment experiences.
• Multiple hotels in each market = more opportunities for growth.

Pay

This position offers wages up to $21.18 per hour.

Schedule

This position may require working long hours, nights, weekends, and holidays as necessary.