Night Audit

Responsibilities

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
• Verify and swipe credit cards for authorization using electronic acceptance methods.
• Handle cash, make change and balance an assigned house bank.
• Post charges to guest rooms and/or house accounts as needed.
• Retrieve messages, mail, and facsimiles for guests as requested.
• Research and perform revenue audit function.
• Upon completion of audit, input information into general ledger system.
• File paid invoices in night audit packs.
• Research and respond to charge inquiries on a timely basis.
• Send copies of guest folios on a timely basis via fax or mail.
• File registration cards in suite number order.
• Notify guests of incoming faxes using the message function on the computer.

Qualifications

• High school graduate.
• One year Accounting experience preferred.
• Mariott experience preferred.
• Fluency in job related English, both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
• Excellent customer service & communication skills.
• Desire to grow & develop.
• Must be able to work a flexible schedule to include weekends and holidays.