Night Audit Associate

Benefits: 401(k) matchingEmployee discountsPaid time offDental insuranceHealth insuranceVision insuranceFree uniformsTraining & development Join our team! Your main focus will be to help every guest have a memorable and seamless stay at our hotel. You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount package, and opportunities for growth and advancement. Summary Of Duties And Responsibilities/ Essential Functions Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure & authorize payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request. This is an overnight shift that requires an individual that can think on their feet and solve problems as they often work with limited direct supervision. Minimum Qualifications High school diploma or equivalentExceptional customer service skillsExcellent verbal and written communication skillsBasic computer skillsAvailability to work a variable work scheduleMust be reliable to work on timeMust present self in a professional manner regarding personal dress and groomingAbility to stand for extended periods of timeAbility to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Must be self-motivated and work in a proactive manner Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed