Nexthink Engineer

About the role

This role supports the company’s Digital Experience strategy by managing Nexthink configurations, implementing experience-driven use cases, and developing automations that improve device performance and user satisfaction. The position focuses on monitoring and analyzing the DEX Score, identifying improvement opportunities, and enabling proactive remediation through Nexthink's capabilities. The goal is to reduce frustrated users and deliver a smoother, more reliable digital experience to employees.

Responsibilities

• Advanced Remote Action development (PowerShell, script signing, automation chaining).
• Nexthink Flow workflow design and system integrations.
• NQL query development and dashboard creation.
• Deep understanding of Nexthink Data Model and DEX Score drivers.
• Experience with Nexthink campaigns, user engagement, and remediation logic.
• Advanced PowerShell scripting for diagnostics, automation, and custom RAs.
• Understanding of REST APIs, authentication models, and integration patterns.
• Troubleshooting & Observability: Endpoint performance troubleshooting (Windows OS).
• Basic networking, device health, and application performance fundamentals.
• Ability to correlate signals and identify root causes using telemetry data.
• Analytics & Reporting: Strong data analysis skills. Ability to translate telemetry into insights and actionable recommendations.

Qualifications

• Cloud & Workplace Knowledge: Basic cloud concepts (Azure preferred).
• Familiarity with modern device management ecosystems (Intune/M365 is a plus).