Next Steps Coordinator

About the role

The Next Steps Coordinator is a detail-oriented, people-facing role that keeps our Guest Experience and Build Team ministries running smoothly. You’ll handle scheduling, volunteer communication, and weekend prep — all while helping people find their place and take their next step at Newlands. This is a part-time role that requires weekend availability and a heart for serving well behind the scenes.

Responsibilities

• Send weekly communication to Weekend Teams (Greeters/Ushers, Guest Central/Hosts, Parking Team, etc.)
• Schedule and coordinate Host Team volunteers through Planning Center
• Recruit, onboard, and train new volunteers
• Assist in planning and executing Guest Experience for weekend services and special events (e.g., Churchwide Baptism, Communion, Night of Worship)
• Collaborate across departments (Worship, Kids, Facilities, Café, Security, etc.) to create a welcoming atmosphere
• Assist with the onboarding of new Build Team volunteers
• Manage Next Steps and Host Team workflows in Planning Center
• Clock in and out for shifts as needed
• Coordinate scheduling and training between new team members and Team Leads
• Manage the Next Steps email account
• Schedule food and drink delivery/pickup for weekends and special events
• Cook up and coordinate café supply orders and special event setup
• Aid in expense reports and budget management
• Help plan and execute Build Team Rallies and Baptism Weekends
• Complete tasks and projects assigned through Basecamp

Requirements

• Some previous work experience, ideally in a church, volunteer coordination, or events context
• Some college preferred
• Proficient written and verbal communication skills
• Detail-oriented, self-motivated, and able to juggle multiple priorities
• Team-oriented with the ability to work effectively with volunteers, staff, and varying personalities
• Adaptable with a positive, solutions-first attitude
• Proficiency in Microsoft Office, Planning Center Online, Slack, and Basecamp
• CPR Certification preferred or willingness to complete upon hire
• Ministry Safe / Sexual Abuse Prevention training required

Qualifications

• A growing personal relationship with Christ and alignment with our mission and values

Skills

• Microsoft Office
• Planning Center Online
• Slack
• Basecamp

Benefits

Not specified

Pay

Not specified

Schedule

Weekend availability required; schedule varies based on ministry calendar