(NEX NORFOLK) SALES ASSOCIATE - CONSUMABLES

Duties And Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise.
• Informing customers about upcoming events, promotions, and mobile offers.
• Providing premier customer service.
• Cooperating and building positive, inclusive, and respectful relationships.
• Taking accountability for your own actions and outcomes.

Qualifications

• Basic knowledge of products and merchandise.
• Experience in retail, though not required.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Effective communication with customers, peers, and management.
• Communication on the telephone with proper etiquette.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independently of direct supervision.
• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Physical Demands

• Constant moving.
• Talking.
• Hearing.
• Reaching.
• Grabbing.
• Standing for at least two consecutive hours.
• Occasionally stooping, kneeling, crouching, and climbing ladders.
• Vision abilities including close vision, color vision, depth perception, and ability to adjust focus.
• Lifting at least 25 lbs. and up to 50 lbs. in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

Work Environment

• Work involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Includes close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.