New York, Field Claim Investigator

About the Role

RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations throughout New York. This is a great opportunity for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.

Key Responsibilities

• Conduct thorough, multi-faceted insurance claim investigations in the field
• Perform site inspections including photographs, video documentation, measurements, and scene diagrams
• Locate and interview claimants, witnesses, and other involved parties
• Obtain signed or recorded statements as needed
• Evaluate findings and provide clear, objective summaries and recommendations
• Maintain sound judgment throughout investigations
• Prepare and submit detailed, client-ready investigative reports
• Provide timely status updates on all assigned cases
• Ensure all assignments are completed in accordance with company standards and timelines

Qualifications

• Minimum of 3+ years of investigative experience (insurance, legal, or related field)
• Reliable transportation and willingness to travel locally
• Ability to work flexible hours, including evenings and weekends when needed
• Prior insurance claims investigation or adjusting experience (preferred)
• Prior construction claims adjusting or general construction experience (preferred)
• Prior knowledge of NY Labor Laws 240(1) and 241(6) (preferred)
• NYC Scaffolding Certification and SST card (preferred)
• Valid NY Independent Adjuster License (preferred)
• Strong observational, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• High level of organization and time management
• Proficiency in Microsoft Word, Excel, and basic technology systems
• Active Adjuster License (preferred)
• Bilingual (Spanish) (preferred)
• Notary Public designation (preferred)

What Sets You Apart

• Self-motivated and able to work independently
• Detail-oriented with strong documentation skills
• Professional, objective, and client-focused
• Comfortable handling sensitive situations and field interactions

Why Join RC Services?

RC Services offers the opportunity to work on diverse and engaging assignments while maintaining the flexibility of contract work. You'll be part of a team that values accuracy, integrity, and high-quality investigative work. RC Services, LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.