New/Used Car Sales Manager

About The Company

Oak Ridge Nissan is a trusted name in automotive sales in Oak Ridge, TN, known for its commitment to quality vehicles and outstanding customer service. We pride ourselves on building lasting relationships with our customers and providing a dealership experience that exceeds expectations. An award-winning employer, we have been recognized by the Nissan Award of Excellence and various other awards. We offer factory training programs, ASE tuition reimbursements, and a clear career advancement trajectory.

Responsibilities

• Oversee daily operations of the new and used car sales departments.
• Lead, train, and motivate the sales team to achieve individual and team sales targets.
• Develop and implement effective sales strategies to increase revenue and market share.
• Maintain strong relationships with customers to ensure high levels of satisfaction and repeat business.
• Collaborate with other departments to ensure seamless vehicle inventory management and customer delivery processes.
• Ensure compliance with dealership policies and industry regulations.
• Analyze sales reports and metrics to identify opportunities for improvement.
• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process.
• Establish trust among customers to build a strong network of clientele and prospects.
• Provide training and support to sales staff and assist in closing deals.
• Facilitate regular sales training for continued team growth.
• Demonstrate leadership by setting a clear vision and goals for sales-targeted performance.
• Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes.
• Drive business through a high level of involvement in day-to-day operations.
• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing.
• Partner with the General Manager to plan and manage vehicle inventory.
• Assist in running controllable expense elements for the New and Used Vehicle Departments.
• Analyze business metrics to resolve shortfalls and implement action plans to elevate performance.

Requirements

• Proven experience in automotive sales management or related roles.
• Strong leadership skills and the ability to motivate a diverse sales team.
• Excellent communication and interpersonal skills.
• Knowledge of new and used car sales processes and market trends.
• Ability to work in a fast-paced, target-driven environment.
• Proficiency with sales and inventory management software is a plus.
• Automotive dealership management experience preferred.
• Shown success in auto retail sales.
• Confirmed leadership ability to mentor and train others.
• Passionate about training sales team members and operating within a reciprocal environment.
• Enthusiastic personality with a high-energy attitude.
• Ability to boost morale during the sales workday and improve profitability.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• High School diploma or equivalent.
• Clean driving record and valid driver’s license.

Benefits

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• 401(K)
• Competitive compensation package.
• Opportunities for career growth and professional development.
• Dynamic and supportive work environment.
• Employee discounts and incentives.
• Factory training programs.
• ASE tuition reimbursements.