New Product Specialist

AAA offers competitive pay and benefits, including participation in discretionary annual incentive plans, a 401k match ($1 for $1 up to 6% of eligible earnings per pay period), comprehensive medical, dental, and vision coverage, a wellness program, paid holidays, and accrued paid time off. Team members also receive 24 hours per year for volunteer activities, a free AAA Classic Membership, product discounts, and tuition reimbursement.

About the Role

The New Product Specialist drives sales and provides outstanding service by effectively matching members with AAA's comprehensive product offerings. Pay is $25.80/hour plus commission. Branch hours are Monday-Friday 9am-6pm and Saturday 9am-5pm, with availability on Saturdays required.

Responsibilities

• Act in a sales capacity, promoting cross-sales referrals, sales, and branch promotions.
• Engage with customers to identify the most suitable product offerings.
• Act as a subject matter expert in the branch for all new product and bundle offerings.
• Communicate AAA’s new products and value propositions with team members.
• Achieve monthly assigned sales goals.
• Follow up on leads and unsold quotes by phone and email.
• Make outbound calls for lead generation.
• Work with branch team members to generate referrals.
• Promote products and services to achieve individual and organizational goals.
• Overcome obstacles that create barriers to team or branch efforts.
• Identify process improvement opportunities and propose solutions.
• Act as an agent for change while promoting AAA’s guiding principles and core values.

Skills

• Natural closer who thrives in a sales-driven environment.
• Proven experience in inside or outside sales, with the ability to upsell and close.
• Strong lead generation and proactive prospecting skills.
• Confident in negotiating and building member and customer value.
• Demonstrates sales and service skills, with the ability to interact effectively with new, prospective, and existing members.
• Ability to multitask in response to requests, requirements, and member/team expectations.
• Genuine passion for sales and helping clients succeed.
• Good computer skills, proficient in reading and basic arithmetic.
• Strong written and verbal communication skills, both in person and over the phone.
• Ability to accept feedback and adjust course as necessary.

Requirements

• High school diploma or GED.
• 1-2 years of work experience, with a preference for inside or outside sales.
• Bonding and fingerprinting may be required.
• Current and valid driver’s license with a clean driving history.

Preferred: Experience working with sales and service standards and goals.

Working Environment

• Works in a variety of office environments, with extended periods of standing, walking, or sitting at a desk, table, or computer workstation.
• May travel by car, plane, or other transportation to attend business meetings or conferences.
• May be required to work in one or more locations within a defined service area.
• Approximately 50-80% of the time involves the use of a personal computer.

Pay

Starting pay is $25.80/hour plus commission. The pay rate for Salinas is $25.80/hour, with regional starting rates ranging from $25.80 to $30.75 hourly. This role is subject to an incentive plan that includes commissions, with most employees earning between $0 - $15,000 annually, contingent on performance.

Schedule

Branch hours are Monday-Friday 9am-6pm and Saturday 9am-5pm. Availability on Saturdays is required.