New Product Planning Manager, Digital and Connected Care

Job Summary

The New Product Planning Manager, Digital & Connected Care, for ZOLL Cardiac Management Solutions is an upstream marketing role at the intersection of digital health, patient engagement, and physician workflow adoption in the care and treatment of acute heart disease. This role is responsible for shaping product strategy for digital and connected solutions in the ZOLL CMS portfolio that transform patient-facing digital experiences as well as how physicians consume, interpret, and act upon longitudinal insights generated from products in the ZOLL CMS portfolio.

Essential Functions

• Lead and execute upstream new product planning for digital and connected cardiac solutions, defining multi-year strategies that align patient experience, clinical utility, and commercial impact.

• Develop patient engagement frameworks that define how patients should interact digitally with their cardiac data, including motivation, adherence, education, and behavioral engagement across the disease journey.

• Define cardiologist-centric data experiences that integrate into clinical workflows, decision-making processes, and care pathways.

• Guide the strategy for mobile apps, remote monitoring, touchpoints, alerts, and personalized insights while ensuring usability and trust.

• Support strategy development for integrating device-generated data into existing physician tools, dashboards, & EHR ecosystems aligned with real-world workflows.

• Drive voice-of-customer (VoC) research with patients, physicians, and care teams to uncover unmet needs, barriers to adoption, and engagement drivers.

• Identify opportunities for partnerships, data ecosystems, and platform expansion, including digital therapeutics, AI vendors, and health system collaborations.

• Create key marketing requirements documents based on global customer needs that enable successful development in a highly regulated environment.

• Develop business requirements for new products and enhancements to existing products; working with R&D on functional specifications and feature/function prioritization.

• Partner with Marketing, R&D, IT, Medical Affairs, and Regulatory teams to shape pipeline priorities for software, analytics, AI, and digital engagement capabilities.

• Stay current on competitive offerings and trends in digital cardiology, remote patient monitoring, digital biomarkers, AI-enabled analytics, and SaMD.

• Ensure patient and physician needs remain central throughout development and launch by aligning cross-functional stakeholders and influencing decisions through strong analysis and storytelling rather than direct authority.

Required/Preferred Education And Experience

• Bachelor's Degree in business or engineering related discipline required
• MBA preferred
• Minimum of 5 to 7 years of experience in new product planning, product management, or strategy in the medical device space required
• Experience with digital health, SaMD, AI/ML, remote monitoring, or clinical systems and their application in a highly regulated healthcare environment required
• Demonstrated experience in product development (taking solutions from conception to release), product management, and project management required

Knowledge, Skills And Abilities

• Excellent analytical, strategic thinking, and problem-solving skills, and strong business acumen required
• Strong verbal and written communication skills, and well-honed interpersonal and leadership skills are required
• Independent thinking, high level of initiative, and the ability to interact well with patients, physicians, customers, and key opinion leaders are essential
• Cardiology new product planning experience preferred
• Strong systems thinking with deep understanding of cardiac care pathways preferred
• Proven ability to operate and influence in ambiguous cross-functional environments
• Approximately 30% travel required

Physical Demands

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The distribution of this work location will be dependent on the needs at the time and will need to remain flexible. Employee is expected to work collaboratively with team members, as well as able to work independently with limited supervision. Work will require significant computer and telephone work. Overnight travel is expected approximately 30% of the time and may involve international as well as domestic travel. Travel may be by airplane, automobile and/or train.

Details Of ZOLL's Comprehensive Benefits Plans

Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Application Information

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.