New Participant Advocate

We need to produce HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Key sections: - About the role: maybe a paragraph describing role scope? The posting includes "Role Scope: The New Participant Advocate plays a key role..." That's about the role. Also there is introductory paragraph about Habitat Health. That's company description; maybe not needed as a section? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include About the role (role scope). Then Responsibilities (core responsibilities). Then Requirements (maybe required qualifications). Then Qualifications (maybe same as required? But we can combine? The instruction says prefer few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (including qualifications, skills). Benefits, Pay. Schedule? Not mentioned. So we omit Schedule. We must not create sections with filler like "commensurate with experience". Pay is present: "Compensation: The anticipated base salary range for this position is $27 - $32/Hour. This position is also eligible for a target annual bonus of 5% and may be eligible for additional incentive compensation..." So we include Pay section. Benefits: "In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays." So Benefits section. Qualifications: Required Qualifications list. Also "Nice to have:" could be under Skills? Or we could include Skills section for nice-to-have. But we can combine Required Qualifications and Nice to have under Requirements? The instruction: Use headings for Requirements, Qualifications, Skills. We could have Requirements (required qualifications) and Skills (nice-to-have). Or we could have Qualifications (required) and Skills (nice-to-have). Let's decide: We'll have About the role, Responsibilities, Requirements (required qualifications), Skills (nice-to-have), Benefits, Pay. We must not include filler like "Proof of a valid driver's license..." that's part of required qualifications; we keep. We must remove boilerplate: Equal Opportunity, E-Verify, Vaccination Policy, At-Will Employment, etc. Also remove "Essential Functions & Physical Requirements" maybe considered boilerplate? It's substantive but maybe not needed as a section; but we could incorporate into Responsibilities? However it's about physical expectations; could be omitted? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Essential Functions & Physical Requirements is not exactly boilerplate but could be considered part of job description; but we might keep it under Responsibilities or a separate section? The instruction says we can include sections only when posting has real specific content. It does have content. But we already have Responsibilities covering core responsibilities; Essential Functions could be considered part of responsibilities. To keep sections few, we could incorporate that into Responsibilities as a list item. However the list is about physical expectations; maybe better to keep as a separate section "Physical Requirements"? Not in allowed headings list. Allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add Physical Requirements. So we could embed those points under Responsibilities as additional bullet points. Similarly, "Essential Functions & Physical Requirements" includes bullet points about work environments, communication, etc. We'll incorporate them into Responsibilities. Now we need to preserve all substantive information: we must not lose any details from the posting except boilerplate. Let's extract substantive content: Company description: "Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com." This is company overview; could be part of About the role? Usually About the role includes role scope and maybe company context. We'll include a paragraph under About the role summarizing that. Role Scope: "The New Participant Advocate plays a key role in creating a welcoming, participant-centered onboarding experience for individuals transitioning into Habitat Health's PACE program. This role builds trusted relationships with participants and caregivers while partnering with the Interdisciplinary Team (IDT) and cross-functional teams to facilitate a seamless transition into care. Through proactive coordination, participant advocacy, and ongoing communication, the New Participant Advocate helps participants feel informed, supported, and connected while promoting continuity of care and an exceptional participant experience." We'll include that. Core Responsibilities & Expectations: list of bullet points (starting with "Builds trusted relationships..." etc). We'll convert each to

. Required Qualifications: list of bullet points (starting with "Bachelor's degree..." etc). We'll convert each to

. Nice to have: list of bullet points (starting with "Experience working within PACE..." etc). We'll convert to

under Skills. Compensation: paragraph. Benefits: paragraph. We must not include "Estimated Start Date: 11/30/2026" maybe considered metadata; could be placed in a short

under About the role? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short paragraph with Estimated Start Date maybe under About the role or separate

not heading. We'll include it as a short

after About the role maybe. We must not include application instructions (like "To learn more, visit www.habitathealth.com.") That's not application instruction but company info; we can keep. We must remove EEO, E-Verify, Vaccination Policy, At-Will Employment, etc. Now produce HTML fragment:

About the role

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. Estimated Start Date: 11/30/2026.

The New Participant Advocate plays a key role in creating a welcoming, participant-centered onboarding experience for individuals transitioning into Habitat Health's PACE program. This role builds trusted relationships with participants and caregivers while partnering with the Interdisciplinary Team (IDT) and cross-functional teams to facilitate a seamless transition into care. Through proactive coordination, participant advocacy, and ongoing communication, the New Participant Advocate helps participants feel informed, supported, and connected while promoting continuity of care and an exceptional participant experience.

Then Responsibilities:

Responsibilities

• Builds trusted relationships with new participants and caregivers to understand individual goals, preferences, and support needs while fostering a welcoming and participant-centered onboarding experience.
• Coordinates the participant onboarding journey by serving as the primary point of contact during the initial transition into the PACE program and facilitating a seamless introduction to Habitat Health's services.
• Partners with the Interdisciplinary Team (IDT), caregivers, Referral Coordinator, and cross-functional teams to coordinate services, support continuity of care, and promote a positive participant experience.
• Advocates for participant preferences, cultural needs, and person-centered care by proactively identifying barriers and collaborating with the care team to support timely solutions.
• Provides education and guidance to participants and caregivers regarding Habitat Health services, program expectations, available resources, and ongoing support throughout the onboarding experience.
• Coordinates participant appointments, transportation, follow-up services, and other onboarding activities to support a smooth transition into the PACE program.
• Maintains proactive communication with participants, caregivers, and care team members to address questions, resolve concerns, and ensure timely follow-through.
• Documents participant interactions, onboarding activities, identified needs, and follow-up actions accurately and timely within the Electronic Medical Record (EMR) and other organizational systems.
• Contributes to continuous improvement by identifying participant trends, feedback, and opportunities to enhance onboarding processes, participant experience, and interdisciplinary collaboration.
• Performs other related duties as assigned.
• Work in healthcare, administrative, community, or remote environments, depending on role needs.
• Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.
• Remain stationary and/or move about for extended periods, consistent with job duties.
• Operate standard office equipment and/or clinical tools (e.g., computers, phones, medical devices, documentation systems).
• Travel between work sites or community locations as needed.
• Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.
• Perform tasks that may involve bending, reaching, lifting, or assisting participants, depending on role responsibilities.

Then Requirements (required qualifications):

Requirements

• Bachelor's degree in Social Work, Human Services, Healthcare Administration, Public Health, Psychology, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of one (1) year of experience working with older adults, frail elderly populations, participant advocacy, care coordination, case management, client services, or a similar participant-facing role.
• Demonstrated ability to build trusted relationships while delivering compassionate, participant-centered support to diverse populations.
• Demonstrated ability to coordinate services, navigate complex participant needs, and support successful care transitions through effective collaboration.
• Strong communication and collaboration skills, with the ability to effectively engage participants, caregivers, community partners, and cross-functional teams to deliver exceptional participant experience.
• Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail and ensuring timely follow-through.
• Demonstrated ability to work independently while collaborating across interdisciplinary teams to achieve shared outcomes.
• Self‑started who is determined to unlock pathways.
• Experience using Electronic Medical Records (EMRs), Microsoft Office, and the ability to quickly learn organizational documentation and participant management systems.
• Demonstr