New Home Warranty Coordinator

Job Responsibilities

• Schedule and supervise subcontractor repairs
• Respond to all incoming warranty requests by following standard procedures set by the Production Manager
• Troubleshoot construction-related issues, explain details of the written warranty provided to customers, and coordinate schedules of all parties involved
• Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests
• Evaluate subcontractor and product performance while providing up-to-date information to the Production Manager
• Maintain detailed Warranty Reports
• Document all warranty-related communication
• Communicate with Local and State Municipalities as needed per home
• Answer all incoming calls and route accordingly
• Process weekly invoices for approval
• Order office supplies as needed

Requirements

Positive "Can Do!" attitude

Strong work ethic

Coachable team player

Qualifications

High school diploma or equivalent

Experience in customer service or related field preferred

Skills

Excellent organizational skills

Attention to detail

Strong communication skills

Benefits

Accredited by the BBB

Support from more than 200 active agents across 35 offices

Pay

N/A

Schedule

N/A

Adams Homes

Adams Homes is a leading new homebuilder with 35 years of success, having closed more than 65,000 homes across the Southeast since 1991.

We are an Equal Opportunity Employer and do not discriminate based on race, ethnicity, gender, age, national origin, sexual orientation, religion, or any other protected characteristic.

Learn more about us and apply today at www.AdamsHomes.com.