New Home Specialist
About the role
At Brown Haven Homes, we believe building a home should be just as enjoyable as living in one. We're passionate about creating a seamless, transparent, and highly personalized process that gives families confidence as they bring their dream home to life. We're creating a legacy of craftsmanship, trust, and excellence. Our mission is ambitious: to deliver 1,000+ homes a year and set the standard as the premier custom home builder in the country.
Our New Home Specialists (NHS) are at the heart of that mission. They're not just sales professionals—they're trusted advisors, design partners, and advocates for our customers. In this role, you'll work side by side with families to understand their needs, guide them through the process, and celebrate milestones along the way.
While this is a commission-driven role, we provide base income support during your ramp-up period, giving you time to learn, grow, and hit the ground running before transitioning fully to commission.
Responsibilities
- Close 50%+ of first-time appointments by delivering clients' dreams, not just meeting them.
- Crush home start revenue goals—exceeding targets is the standard.
- Deliver accurate price quotes on time, every time, to build customer trust.
- Master Brown Haven's proven sales system and execute strategies built to close at the highest level.
- Own your financial success with unlimited commission—earn more by delivering more.
- Partner with builders and designers to collaborate on client changes, ensure visions are executed flawlessly, and shape the final home.
- Turn prospects into homeowners through proactive follow-ups, relationship nurturing, and ensuring no opportunity slips through the cracks.
- Lead with integrity in every interaction, building trust with customers while strengthening Brown Haven's reputation.
Requirements
- Proven sales success with 2+ years of home building sales experience, ideally ranking in the top 20% of your team.
- Driven over degrees—a bachelor's degree is preferred, but grit, results, and ambition matter more.
- Clear and confident communicator who connects with clients and colleagues to build trust.
- Tech-savvy and adaptable, with the ability to pick up new systems quickly in a fast-moving environment (experience with tools like HubSpot or Asana is a plus).
- Passion for homebuilding and guiding clients through the process of creating their dream home.
- Buy into the Brown Haven culture of values, vision, and mission—foundational to success.
Mindset
- Hungry: Winning isn't optional—it drives you to exceed goals and crush KPIs.
- Gritty: Obstacles fuel your determination to push harder.
- Positive Energy Only: You bring optimism that inspires clients and energizes your team.
- Act NOW: You create opportunity instead of waiting for it.
- Detail-Oriented and Organized: You thrive on precision, knowing small things build big success.
- Care More: Every client matters because you're shaping lives, not just selling homes.
Character Traits
- Strong work ethic and positive thinking.
- Integrity and intelligence.
- Attraction to meaningful work and relationships through radical truth and transparency.
- "Do It Now" attitude.
Core Values
- We Care More
- Positive Energy Only
- We Are Gritty
- Create Raving Fans
- Do It Now
- Simple & Scalable
- Results Not Excuses
- Obsess Over Winning
Why Brown Haven Homes?
- We Care More: Our team is our greatest asset—you'll feel it every day.
- Uncapped Growth: If you're driven, the sky's the limit. We're scaling fast, and your career can grow just as quickly.
- Culture of Champions: We innovate, hustle, and celebrate every win—together.
- Impact Lives: Build great homes with and for amazing people.
Benefits
- Unlimited time off—flexibility to manage your own schedule while balancing work, life, and results.
- Best-in-class medical, dental, and vision benefits to keep you and your family covered.
- Life and disability insurance.
- 401(k) with company match.
- Lucrative profit share program (bi-annual).
Location: Lake Oconee Design Studio (On-Site) | Type: Full-Time