New Home Specialist

Position Highlights

Position Responsibilities

Position Qualifications

Physical Requirements

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Equal Opportunity Employer

Generates and responds to online leads and inquiries with the goal of scheduling appointments and ultimately achieving sales.

• Proactively connects with potential prospects and Realtor inquiries with the intent to drive traffic to communities.
• Answers general phone and web inquiries and ensures that all leads are responded to on time, per Company expectations.
• Proactively reaches out to active prospects with the intent to set appointments with the field New Home Advisors in specific communities (recent/previous traffic, interest lists, etc.).
• Sets and confirms appointments to visit the community sales offices with appropriate follow-up as needed.
• Adds new prospect information into SalesForce CRM and maintains/updates relevant information until the lead is transferred to a community New Home Advisor. This includes updating notes as customers respond to emails and calls.
• Generates workflow letters by the community in SalesForce CRM.
• Tracks online conversion ratios (appointments/sales, leads/converted appointments, appointments made/appointments kept) and reports information to the management team.
• Collections and responds to realtors and public event RSVPs. Relays timely and important information to management and community New Home Advisors leading up to specific events.
• Maintains current knowledge of all available products, inventory, events, etc.
• Visits all communities monthly to maintain knowledge, updated photography, driving directions, and other community specifics.
• Attends and actively participates in sales meetings.
• Other duties as assigned.

Bachelor’s degree in Sales and/or Marketing preferred. 3+ years sales experience, new home sales, or resale experience preferred. Real estate license, if required by state law. Current working knowledge of homebuilding and the residential real estate industry. Familiarity with SalesForce or another similar customer relationship management (CRM) system. Familiarity with JD Edwards. Proficient in Microsoft applications including Outlook, Word, and Excel.

Position requires sitting, walking, standing, and project onsite surveying (standing, climbing stairs/ladders, etc.). Occasional driving between communities and main office. Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times, hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.

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Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.