New Home Sales Counselor

About the role

We are seeking a Sales Counselor to spearhead the sales efforts in current and upcoming communities. This position will drive sales and the design selection process while maintaining the brand and values of Onyx+East.

Key Job Duties and Responsibilities

• Engage and create rapport with prospective clients and assist them through the home buying and design selection process.
• Demonstrate persuasiveness and the ability to discover and overcome customer objections. Must be able to close the sale.
• Set clear expectations about the next steps in the building process and effectively communicate what can or cannot be done in the home while maintaining buyer satisfaction and engagement.
• Ability to read and interpret floor plans, elevations, contracts, and other construction documents and then educate the client so that they can visualize what is planned for a community or home.
• Implement design and selection previews as well as final selection appointments at the Onyx and East design center.
• Build and grow Realtor relationships through 1 on 1 meetings, office presentations, open houses, and other events.
• Provide on-going feedback of buyer and traffic preferences to architecture, design, and marketing departments.
• Record all client information and follow up in the company CRM and Newstar as necessary.
• Execute timely follow up.
• Ensure that models and design center are clean and show-ready daily and communicate any issues with the models, spec homes, and communities to management.
• Collaborate with the Purchasing Department and other Sales Counselors or Design Counselors on strategies, products, and processes.
• Manage purchase agreements, design addendums, weekly sales reports, and other documents as needed.
• Possess a positive attitude and strong work ethic while also having the ability to receive coaching and continually improve performance.
• Manage the closing process and communicate with the client, broker, title company, lenders as needed.
• Achieve budgeted sales targets.
• Ability to work most weekends with days off during the week.

Experience and Skill Requirements

• A minimum of four years of experience in Real Estate or New Home Sales.
• Licensed Realtor in the state of Ohio is preferred.
• Knowledge of residential construction, new home sales, design elements and mortgages.
• Strong people and communication skills.
• Impeccable Integrity.
• Computer proficiency and attention to detail.

Position Reports to

Director of Sales