New Home Sales Consultant - Avon Lake & Independence, Ohio

Job Summary

The Sales Consultant is responsible for converting leads/prospects to customers, generating referrals, and building strategic customer and realtor relationships to maximize revenue for the organization.

Primary Job Responsibilities

• Sell and close PulteGroup products.
• Maintain and meet Customer Quality Experience (CQE) goals.
• Generate leads from customer referrals and core realtor group.
• Conduct interviews to all prospects for current/future home sales, make presentations to model visitors, and demonstrate the models, spec homes and the amenities of the community.
• Explain principal and interest payments, taxes, insurance, CC&R's (deed restrictions), homeowner associations, and if applicable club/golf membership plans.
• Prepare required paperwork for each home sale and for prospective purchasers.
• Aid in making prospective homebuyer appointments with design center, mortgage, key inspection and settlement departments when necessary.
• Keep homebuyer updated as to construction progress and estimated completion dates and remain actively involved in the sales process through closing.
• Communicate properly to the appropriate departments, any customer requests for information or service.
• Actively manage backlog and communicate with Pulte Mortgage and/or outside lenders.
• Conduct regular monthly competitive shops and report findings back to peers and management.
• Regularly walk model park, sales center, and other community features identifying any items that are not customer ready and coordinate their repair/maintenance with the appropriate party.
• Regularly audit community website, MLS, collateral, and any other consumer facing material to ensure accuracy in presentation.
• Other duties as assigned.

Management Responsibilities

Not applicable

Scope

Decision Impact: DivisionDepartment Responsibility: SingleBudgetary Responsibility: NoDirect Reports: NoIndirect Reports: No

Physical Requirements

Not applicable

Required Education/Experience

• Minimum High School Diploma or equivalent
• Bachelor’s Degree preferred
• Minimum 1 year of related functional experience
• Ability to work all posted hours of operation
• Ability to work weekends and all non-exempt holidays

Required Licensing, Registration And/or Certifications

• Appropriate license or certifications as required by the state
• Completion of the Sales Consultant Learning and Certification Program
• Valid Driver’s License

Required Skills/Knowledge

• Proficient computer skills in MS Office (Outlook, Excel, Word, PowerPoint, etc.) and other operating systems
• Exceptional written and verbal communication skills
• Effective interpersonal communication skills and ability to build relationships with prospective homebuyers

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

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