New Home Counselor Associate
Overview
This position assists in all new home sales activities while delivering an extraordinary customer experience. This role is a training ground for the New Home Counselor position.
Company Overview
Beazer Homes is committed to employee wellbeing and life‑work balance, offering development opportunities, a flexible time‑off program, and an industry‑leading parental leave policy.
Primary Duties & Responsibilities
- Works with buyers and their realtors in selling and closing newly built homes.
- Maintains model homes and communities to the highest standards.
- Meets (or exceeds) customer service goals and sales performance metrics.
- Generates leads from various sources.
- Creates and maintains positive Realtor relationships.
- Coordinates customer meetings with other departments as part of the home‑buying journey.
- Regularly visits competitor communities, understands the home market in the area, gathers and utilizes data to conduct a Competitive Market Analysis.
Education & Experience
- Valid driver’s license in the state of employment.
- Where required, a valid real estate license for the state of operation.
- Previous sales experience preferred.
Skills & Abilities
- Accountable to meet monthly sales goals.
- Must be able to staff model home sales office on a 5‑day schedule within the advertised days/hours, including holidays and weekends.
- Excellent social and communication skills.
- Can follow a planned sales presentation.
- Ability to learn and convey Beazer Homes communities, product, promotions, purchase agreement, and processes.
- Ability to clearly and succinctly convey information both in writing and face‑to‑face encounters.
- Adapts quickly to change.
Technical Knowledge & Experience
- Ability to utilize computers and related technology to facilitate prospecting, follow‑up, purchase agreements, and homebuyer maintenance.
- Understanding of basic ideas of mortgage financing is preferred.
Physical Requirements
- Work in the sales office of the model home or temporary sales offices while following CDC COVID safety requirements/recommendations adopted by Beazer Homes.
- Visit and guide buyers through lots, homesites, and communities in various phases of completion where temperature and noise levels vary.
- Visit neighboring communities for competitor information and remote locations for training.
- Wear safety equipment that includes proper footwear, hard hats, safety vests as required on active construction sites.
Additional Responsibilities
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion.