New Home Advisor

New Home Advisor Expectations and Commitments: To consistently achieve individual monthly sales goals and Avid survey results while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for “A+” community and model presentation, prospect and backlog management, monthly CMAs, and daily use of HubSpot to ensure data integrity.

Responsibilities

• Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
• Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
• Generating and fostering leads and prospects with realtors, customer referrals, and potential buyers.
• Proactively following up on leads.
• Representing Hakes Brothers at the model home and any sponsored or hosted events.
• Becoming proficient in sales strategies, including prospecting, product knowledge, competitor knowledge, and sales techniques.
• Maintaining promotional signage in and around your assigned community.
• Conducting presentations for model home visitors and demonstrating the amenities of the community.
• Promoting Hakes Brothers by listing inventory homes on the MLS, sending email blasts, distributing flyers around your community, and hosting model home grand openings and community/sponsored events.
• Conducting monthly or quarterly competitor market analysis (as applicable).
• Utilizing the CRM to its fullest to prospect and manage buyer leads.
• Maintaining the model home and spec homes.
• Attending sales meetings and quarterly luncheons.
• Building relationships with realtors daily to promote Hakes Brothers, including weekly visits to realty offices for presentations.
• Preparing required paperwork for each home sale and for prospective purchasers.
• Communicating with buyers regarding construction start and completion dates, and remaining actively involved in the sales process through closing.
• Contributing to a positive, cooperative, team‑oriented sales environment.
• Maintaining a professional appearance, demeanor, and communication style at all times.
• Other duties as assigned.

Requirements

• Education: High school diploma or GED (required).
• Experience: At least two years of relevant sales experience (preferably commission‑based). Preferred: At least two years of new home sales experience.

Skills

• Self‑starter.
• Demonstrated ability with various sales and closing techniques to advance a sale.
• Enthusiastic and team‑oriented attitude.
• Thorough, technical understanding of the products being sold.
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail (e.g., few or no mistakes in contract writing).
• Strong analytical and problem‑solving skills.
• Proven ability to build and maintain client relationships.
• Ability to function well in a fast‑paced, at times stressful, environment.
• Excellent proficiency with both the contract and the product.

Incentives & Benefits

• Competitive commission structure.
• 401(k) with match and profit sharing.
• Medical, dental, vision, and life insurance benefits.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Routine installation of community signage.
• Occasionally lift up to 15 pounds.