New Home Advisor

Expectations and Commitments

Consistently achieve individual monthly sales goals and Avid survey results while delivering outstanding customer service throughout the entire customer journey. Responsible for “A+” community and model presentation, prospect and backlog management, monthly CMAs, and daily use of HubSpot to ensure data integrity.

Responsibilities

• Ensure every Hakes Brothers home buyer has an excellent experience purchasing a new home.
• Use honesty and integrity in all representations and negotiations, abiding by parameters approved by Hakes Brothers.
• Generate and foster leads and prospects with realtors, customer referrals, and potential buyers.
• Proactively follow up on leads.
• Represent Hakes Brothers at model homes and any sponsored or hosted events.
• Become proficient in sales strategies, including prospecting, product knowledge, competitor knowledge, and sales techniques.
• Maintain promotional signage in and around the assigned community.
• Conduct presentations to model home visitors and demonstrate community amenities.
• Promote Hakes Brothers by listing inventory homes on the MLS, sending e‑mail blasts, distributing flyers, and hosting model home grand openings and community/sponsored events.
• Conduct monthly or quarterly competitor market analysis (as applicable).
• Utilize the CRM to its fullest ability to prospect and manage buyer leads.
• Maintain model home/specification upkeep.
• Attend sales meetings and quarterly luncheons.
• Build relationships with realtors daily, making weekly visits to realty offices for presentations.
• Prepare required paperwork for each home sale and for prospective purchasers.
• Communicate with buyers regarding construction start and completion dates, remaining actively involved through closing.
• Contribute to a positive, cooperative, team‑oriented sales environment.
• Always look, dress, and speak professionally.
• Perform other duties as assigned.

Requirements

• Education: High School diploma or GED.
• Experience: At least two years of relevant sales experience (preferably commission‑based).
• Preferred: At least two years of new home sales experience.

Skills

• Self‑starter with demonstrated ability in various sales and closing techniques.
• Enthusiastic and team‑oriented attitude.
• Thorough and technical understanding of products to be sold.
• Excellent interpersonal and customer service skills.
• Strong sales and negotiation abilities.
• Exceptional organizational skills and attention to detail.
• Strong analytical and problem‑solving skills.
• Proven ability to build and maintain client relationships.
• Ability to thrive in a high‑paced, sometimes stressful environment.
• Excellent proficiency with both contracts and the product.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Routine installation of community signage.
• Must be able to lift up to 15 pounds, occasionally.